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AI-assisted support channel

Amelias is a WhatsApp support channel for women facing domestic violence

A private WhatsApp channel with AI-assisted listening, local referral guidance and anonymized reports. Confidential. 24/7. Free for women.

24/7
confidential access through WhatsApp
100%
anonymous aggregated reports
Privacy
personal data protected by design

The support system exists. Access often does not.

Women facing violence often meet invisible barriers between asking for help and receiving real support.

She cannot speak

The aggressor may be nearby. Calling emergency services or typing long messages can be impossible and dangerous.

She does not know what to do

Many women do not know whether they have the right to protective measures, where to report or which service is closest.

Existing channels are insufficient

Generic phone lists do not welcome, understand context or route the woman to the right local help.

The numbers show where protection still does not reach

The problem is global. The data shows that violence often happens inside intimate and family relationships, where early, private access to support can matter most.

840M
women worldwide have faced partner or sexual violence
316M
women experienced intimate-partner violence in the last year
140/day
women and girls are killed by a partner or family member
60%
of women and girls killed were killed by someone close

Sources: WHO 2025; UN Women/UNODC global estimates on gender-related killings.

A channel that listens before routing

Six layers of WhatsApp-based support. The AI-assisted channel listens, identifies the situation and guides the woman toward configured local services.

01

Immediate-risk guidance

Flow for urgent situations with emergency-call guidance, location support and low-typing interaction.

02

Supportive listening

AI-assisted listening that avoids judgment, validates feelings and helps identify the situation.

03

Local referral

Support points in the woman's city, ordered by priority: specialized police, reference centers, social services and legal aid.

04

Structured referral

With consent, the channel can structure location and context for configured local services.

05

Reporting guidance

Guidance for reporting, protective measures and next steps according to the local context.

06

Anonymous report

For neighbors, friends and relatives who need guidance on how to report a situation safely.

Designed for someone who cannot shout

Every technical decision considers the reality of a woman in a risk situation.

Silent mode

Interaction through buttons. Less typing, less exposure, fewer barriers.

Real-time geocoding

Shared location can be translated into a readable address for confirmation.

Empathetic AI

The assistant does not interrogate, minimize or give legal advice. It listens and routes.

Persistent session

If the woman returns later, the channel can preserve continuity within the configured privacy rules.

Native WhatsApp

No new app installation. The channel works where people already are.

Local service data

Local support-service information can be mapped by city instead of returning generic lists.

What does your organization do for women facing violence at home?

Companies and municipalities can become a bridge between silence and support without exposing personal data.

B2B - Companies

Corporate Support Channel

A QR code in a restroom, a message on the intranet. The employee who needs help can access the channel alone, silently and confidentially.

Custom pricing
Plans by company size
  • Exclusive WhatsApp channel
  • Anonymous access for employees
  • Empathetic listening and rights guidance
  • Local support-service referral
  • Monthly anonymized HR report
  • Digital women support seal
Request proposal

Reports that anticipate problems and guide decisions

Anonymized data becomes actionable intelligence for HR or municipal management. No personal data is exposed. Privacy-first by design.

Impact Dashboard - Municipality of Alvorada
April 2026
247
Conversations started
↑ +18% vs previous month
89%
Engagement rate
↑ +5%
156
Referrals made
↑ +12%
14
Emergency alerts
→ stable
Monthly evolution
Nov
Dec
Jan
Feb
Mar
Apr
Conversations per month - continuous growth
Access hours
0h6h12h18h23h
Peak between 10pm and 1am - when in-person services are closed
Types of violence identified - last month
Psychological
38%
Physical
27%
Verbal
16%
Financial
12%
Sexual
7%
Most frequent situations
Afraid to report34%
Needs legal guidance22%
No report filed yet18%
Needs to leave home14%
Other12%
Referrals by service
Emergency hotline31%
Specialized police24%
Online report19%
Reference center15%
Public defender11%
Gaps in the protection network
Women's reference centermissing
Sheltermissing
Social serviceslimited hours
Missing services in the municipality, identified through network mapping and confirmed by demand inside the channel.
Channel behavior
Used silent mode28% of accesses
Returned to the channel45% of women
Only wanted listening33%
Asked for network referral67%

This data does not exist today. Few tools generate real-time intelligence about domestic violence by municipality. Amelias does.

All data is illustrative, anonymized and aggregated. No personal information is stored or exposed.

Aligned with the UN Sustainable Development Goals

SDG 5

Gender Equality

Immediate and free access to support and guidance toward local services.

SDG 16

Peace, Justice and Strong Institutions

A technological bridge between victims and justice systems, with structured data for evidence-based policy.

FAQ

No. AI is a bridge to the right person, never the final destination. It listens, identifies context and helps route the woman to the appropriate local service.
No. Amelias does not replace police, emergency services, shelters, legal aid, health services or trained professionals. In immediate danger, contact local emergency services.
Yes. Personal data is not shared with the company. Reports show aggregated indicators only, such as access volume, situation types and peak hours.
Yes. The channel can identify the city during the conversation and route the person to configured local support services.
Mental health programs usually cover stress, anxiety and general well-being. Amelias is specialized in domestic violence, a specific and sensitive issue.
The municipality provides the channel to the population and receives monthly reports with aggregated data by area, situation type and access patterns.
Yes. The AI-assisted channel works 24/7, including holidays. Domestic violence does not follow office hours.

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