We build custom assistants and agents that guide, organize information and carry out steps in your process. From guided service flows to AI-powered journeys and workflows.
Illustrative examples. The flow and delivery vary by project.
Every solution is designed for a specific job. It can guide, answer from existing knowledge, carry out steps or organize information. These capabilities can also work together.
Present options, ask questions and track the next steps, from a defined menu to a journey with several stages.
Works for staged registrations, customer onboarding, mentorships and programs that need a guided journey.
Draw on documents, lessons, policies and other materials to answer open questions within the project's rules and limits.
Works for courses, schools, communities, HR and support teams that need existing materials accessible in conversation.
Find information, open requests, update records and trigger process steps, connected to existing systems or our infrastructure.
Works for technical assistance, maintenance, after-sales, field teams and internal processes with lookups or records.
Collect contacts, interests and requests, group information by profile and route each case with the context the team needs.
Works for events, social projects, campaigns and operations that record contacts, requests and interests by profile.
We start with what your project needs to accomplish. We map processes, steps, rules, data and integrations to design the right solution.
We map goals, processes, responsibilities, steps, data and systems involved.
We define the format, flow, scope, integrations, priorities and next steps.
We configure identity, rules and what the assistant should answer, register, route or execute.
We deploy on the official WhatsApp platform, test real scenarios and refine the solution before activation.
We monitor usage and results to improve content, flows and operational processes.
In periodic reports, we organize the records defined for the project to show what moved forward, where the flow stalled, which questions repeat and what deserves adjustment.
35 contacts left the flow after viewing available times.
Of the 35 contacts who left after checking the schedule, 24 were looking for Saturday. Expanding those times could recover some appointments.
See report examples applied to courses and mentoring and the Amelias project. Retention and export are defined according to each solution's needs.
Every project calls for a different solution: guide conversations through steps, answer from existing knowledge or carry out actions and processes. These formats can be combined in one assistant.
Each conversation follows defined steps, collects the information needed and records the next step.
Works well for: triage, registrations and first contact.
Includes up to 1,000 assistant messages per month.
Deployment included · initial 3-month cycle.
Existing knowledge becomes answers to questions asked freely on WhatsApp.
Works well for: support, guidance, education and recurring questions.
Includes up to 1,000 assistant messages per month.
Deployment included · initial 3-month cycle.
The agent can look up data, keep track of progress and carry out process steps.
Works well for: multi-step journeys, registrations, scheduling and internal processes.
Pricing is defined after discovery, based on integrations, volume and scope.
We integrate with the systems you already use. If the operation does not yet have a system, records stay in our infrastructure.
WhatsApp automation for technical support, maintenance and services: price and availability checks, visit scheduling, request registration and status tracking, depending on the project's integrations.
Discuss this solution →WhatsApp AI assistant for courses, mentoring programs, schools and training. Answers questions using existing lessons, documents and materials, guides students and records the most frequently asked topics.
View application →Proof of concept for a WhatsApp virtual assistant supporting women experiencing violence. Provides guidance, triage and routing to the protection network.
Discover Amelias →Send us a message about your business and what you would like to organize or automate. We will recommend the solution that makes the most sense and, if you like, show you how it works.
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